sectors > service
Reinvent models and offer new services in Banking, Insurance and Health
Covering a vast field of activities, the tertiary sector represents 75% of jobs in France. As part of its specialization strategy, Delta Business has chosen to focus its expertise on 3 segments: Banking, Insurance and Health.
Banking
While geopolitical tensions are destabilizing the global economy, the banking sector’s digitization continues to progress, changing the relationship with customers ever more acutely.
At the same time, the correlation with climate risk is now clearly established. At the crossroads of these trends, we identify open banking, Web3 and blockchain and green finance, which are participating in the reconfiguration of the current models.
Insurance
Whether goods or people oriented, current times are not easy for insurance companies: climate change, pandemic, home office, aging population...
However, the sector is continuing its transformation driven in particular by new customer expectations. In fact, in terms of experience, customers now require players to move from a product-centric vision to a customer-centric approach.
Health
Care pathways, connected health, the rise of biotechs and healthtechs... the health sector has begun a 360° turn.
A transformation strongly impacted by digitization and whose efficiency levers are colossal: patient monitoring, use of collaborative tools in the hospital..., but, regulations, entrenched habits, B2B2C models, health is a complex sector.
How to reinvent models and offer new services?
To meet these multiple challenges, we support you by offering tailor-made approaches combining methodological and sectoral expertise, and hybridizing innovative and agile study designs combining offline & online.
